IS

Lee, Sang M.

Research Interests (4)

List of Topics (4)

Topic Weight Topic Terms
0.256 computing end-user center support euc centers management provided users user services organizations end satisfaction applications
0.247 satisfaction information systems study characteristics data results using user related field survey empirical quality hypotheses
0.225 factors success information critical management implementation study factor successful systems support quality variables related results
0.127 training learning outcomes effectiveness cognitive technology-mediated end-user methods environments longitudinal skills performance using effective method

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List of Coauthors (2)

Kim, Yeong R. 1 Lee, Jaejung 1

Article Keywords (3)

end-user computing 1 end-user training 1 user satisfaction 1

Articles (1)

An Empirical Study of the Relationships among End-User Information Systems Acceptance, Training, and Effectiveness. (Journal of Management Information Systems, 1995)
Authors: Abstract:
    With the advent of powerful microcomputers and software, end-user computing has become an important competitive weapon for organizations. However, little is known about what factors should be considered in designing end-user training programs. This empirical study investigates the factors that are essential for successful end-user training. The study results indicate both the importance of end-user information system (IS) acceptance and the strong relationships among end-user IS acceptance, end-user IS satisfaction, and end-user job satisfaction.